RequestActionType
One of:
-
troubleshoot: Troubleshoot - Diagnose and Resolve an Issue -
creation: Creation - Create Something New -
modification: Modification - Change an Existing Item -
removal: Removal - Remove or Delete an Item -
replacement: Replacement - Swap an Item for Another -
restoration: Restoration - Restore to a Previous State -
relocation: Relocation - Move to a Different Location -
reporting: Reporting - Generate or Deliver a Report -
information: Information - Provide Information or Guidance -
installation: Installation - Install New Software or Hardware -
upgrade: Upgrade - Upgrade to a Newer Version -
onboarding: Onboarding - Set Up a New User or Service -
offboarding: Offboarding - Deprovision a User or Service -
procurement: Procurement - Purchase or Acquire an Item -
scheduling: Scheduling - Schedule or Reschedule an Activity -
compliance: Compliance - Ensure Policy or Regulatory Adherence -
configuration: Configuration - Adjust Settings or Parameters -
access: Access - Grant or Revoke Access Rights -
renewal: Renewal - Renew a License or Subscription -
transfer: Transfer - Reassign Ownership or Responsibility -
reset: Reset - Reset a Password or Service State -
training: Training - Request Training or Enablement -
other: Other - Action Not Covered Above