Configuration Items - Requests API

List all requests of a configuration item

List all requests of the configuration item with a specific ID.

GET /cis/:id/requests

Response

status: 200 OK
[
  {
    "service_instance": {
      "name": "Windows for Sales Tracking Production",
      "id": 126
    },
    "completed_at": null,
    "created_at": "2016-03-14T02:56:11-06:00",
    "category": "rfc",
    "sourceID": null,
    "updated_at": "2016-03-14T03:14:11-06:00",
    "grouped_into": null,
    "member": {
      "name": "Barney Turban",
      "id": 58
    },
    "subject": "Add memory to Sales Tracking production server cluster",
    "id": 70470,
    "impact": null,
    "team": {
      "name": "Windows Servers",
      "id": 14
    },
    "status": "assigned",
    "next_target_at": "best_effort"
  },
  "..."
]

The response contains these fields by default.

The collection holds the requests of the account in the X-Xurrent-Account header, as described under Multiple Accounts, with the status, team and member of that account. Filtering, sorting and pagination work as for the Requests API. By default the collection is sorted descending by id.

In a directory account, the collection holds the requests of the account of the record, or of an account through which the API user has access to the record. Grouped requests are left out, except the members of an incident group.

Predefined Filters

The following predefined filters are available: