Problems - Requests API
List all requests of a problem
List all requests of a problem with a specific ID.
GET /problems/:id/requests
Response
status: 200 OK[
{
"service_instance": {
"name": "Windows for Sales Tracking Production",
"id": 126
},
"completed_at": null,
"created_at": "2016-03-14T02:56:11-06:00",
"category": "rfc",
"sourceID": null,
"updated_at": "2016-03-14T03:14:11-06:00",
"grouped_into": null,
"member": {
"name": "Barney Turban",
"id": 58
},
"subject": "Add memory to Sales Tracking production server cluster",
"id": 70470,
"impact": null,
"team": {
"name": "Windows Servers",
"id": 14
},
"status": "assigned",
"next_target_at": "best_effort"
},
"..."
]
The response contains these fields by default.
The collection holds the requests of the account in the X-Xurrent-Account header, as described under Multiple Accounts, with the status, team and member of that account. Filtering, sorting and pagination work as for the Requests API. By default the collection is sorted ascending by status, then by id.
In a directory account, the collection holds the requests of the account of the record, or of an account through which the API user has access to the record.
Predefined Filters
The following predefined filters are available:
/problems/:id/requests/completed: List all completed requests of a problem with a specific ID/problems/:id/requests/open: List all open requests of a problem with a specific ID
Add a request to a problem
Add a link between a problem with a specific ID and a request with a specific ID.
POST /problems/:id/requests/:request_id
Response
status: 200 OK{}
Remove a request from a problem
Remove the link between a problem with a specific ID and a request with a specific ID.
DELETE /problems/:id/requests/:request_id
Response
status: 204 No ContentRemove all requests from a problem
Remove all links between a problem with a specific ID and its requests.
DELETE /problems/:id/requests
Response
status: 204 No Content